Friday 18 October 2013

Will UK recruiters really be in the firing line?

HMRC’s intention to crack down on unscrupulous “offshore” (non-UK) umbrella schemes has been well-publicised.  However, ItsInternational, TEAM’s international tax advisor specialising in the recruitment and international contracting market, conducted telephone research with SME recruiters which exposed a poor understanding of what has led to the new legislation and how it could impact a recruiter’s UK business. For those of you not up to speed with the latest developments, please read on.

What is HMRC up to?

IHMRC has no jurisdiction over offshore companies whereas they do over onshore UK recruiters and their UK clients.  From April 2014, if any of your UK-based placements operate UK assignments as employees of an offshore umbrella and that ‘employer’ fails to account for due UK tax and NIC, HMRC will make you, the recruiter, accountable as “the UK intermediary contracting with the UK end client”.  However, if you fail to satisfy HMRC’s demand for due tax and NIC, HMRC then turns to your client who is at the end of the contract chain “unable to escape liability by arguing the placements were not subject to his control”. 

There is a key exception to these rules.  The transfer of historic debt and future liabilities will not occur if the offshore employer is based in one of the 30 countries making up the European Economic Area because HMRC is already able to pursue such debts through reciprocal arrangements.

Why is this a big deal for recruiters?

ItsInternational takes the view that if you ever have to face HMRC on issues related to the new legislation, you may well suffer potentially heavy costs. If your client is then exposed to HMRC investigations, you are likely to face a severely dented reputation. 

Most pundits agree the one driving force which helped trigger this new legislation is HMRC’s dislike of umbrellas which pay their employees very low salaries and make substantial funds available to those same employees as ‘tax-free’ and, in practice, non-repayable loans – thereby yielding your placements amazing and seemingly unrealistic retentions.  HMRC deems such loans to be undeclared income. 

How does HMRC deal with interest-free loans granted by an umbrella to your placement?

When an umbrella (whether ‘offshore’, ‘onshore’, inside or outside the EEA) gives its employee (your placement) working in the UK an interest-free loan (or, more likely, several interest-free loans) totalling more than £5,000, there are currently UK tax implications.  Being an interest-free loan, your placement is actually receiving a benefit from the umbrella (his ‘employer’) as he does not have to pay any interest on the sum(s) borrowed.  The umbrella has to enter details of the benefit-in-kind (i.e. the interest saved) on a P11D.  However, HMRC does expect your placement to pay tax on the amount of interest he has saved (it reviews the rate every year which has stayed at 4% since April 2010).

Once your placement stops working for his umbrella, there is no further need to enter the loan details on a P11D.  Although the loan remains on the umbrella’s books as an outstanding debt, it is no longer deemed by HMRC to be a benefit-in-kind.

How does HMRC deal with interest-bearing loans granted by an umbrella to your placement?

If your placement agrees to take loans on the basis he is paying HMRC’s notional interest rate of 4%, the umbrella is not required to complete a P11D. 

However, if your placement is not repaying the loan interest, the loan(s) remains visible to the authorities and his increasing tax liability on an ever-increasing amount of interest becomes onerous.  Furthermore, when the beneficiary of the loan dies, his estate is expected to repay the loan.  It is highly unlikely the loan would have been written off by the umbrella which granted it.  Therefore, that loan plus all the accumulated interest has to be repaid.

Do loans granted by these umbrellas get repaid?

Normally, the loan documentation issued by the umbrella states either the loan is repayable on demand at some time in the future or there is a detailed repayment schedule.  Both are currently legal under UK law.   

In practice, offshore umbrellas rarely demand a repayment of the loan(s) or the repayment schedule is simply ignored.  At this point, HMRC considers (stated as “opinion”, not “law”) the loan(s) to be “unreal” and open to interpretation as “disguised remuneration” which is subject to tax, NIC, interest and penalties.  However it should be noted HMRC has not declared these loan schemes illegal under UK law.      

Hot off the Press

Letters have recently been sent by HMRC to a group of contractors who, at some stage(s) since 2008, worked for umbrellas which paid relatively low salaries and granted relatively high loans which have not been repaid.  It appears HMRC considers the loans to be undeclared income and the letters spell out the outstanding tax liability. 

Each letter invites the recipient to either settle HMRC’s assessment (comprising the outstanding tax on the loan amount and the due interest plus discounted penalties for early settlement) or to attend a Tax Tribunal and appeal HMRC’s decision. 

On one level, HMRC probably wants every recipient (and there are probably thousands on HMRC’s hit list) to settle immediately to facilitate a smooth pathway for a vast revenue haul.  HMRC may believe it is a much cheaper option for contractors rather than they risk losing an appeal to the Tax Tribunal and bearing the associated legal costs, higher penalties, high stress and time pressures.

On another level, HMRC may want recipients to appeal so it can win test cases to smooth implementation of the new law.  However, HMRC is risking one or more of the contractors successfully appealing against the assessments on the basis that the loans were granted within the law.

What happens next?

HMRC is likely to throw substantial resources into winning test cases so it can outlaw specific schemes and, more importantly, redefine loans or redefine ‘disguised remuneration’.

More worryingly for recruiters:

·       Will HMRC make the new legislation similar to Dutch ‘chain law’? 

·       Will HMRC make the new legislation retrospective (as it appears to be doing in the letters sent to contractors)?

It is clear recruiters now have to review current PSLs and due diligence procedures to ensure they are truly offering their UK placements a selection of suitable service providers.  If you issue a PSL, your placements will naturally presume you continually evaluate those service providers to justify them being included on the PSL. 

From its telephone research, Itsinternational was disappointed to uncover recruiters placing in the UK and overseas who knowingly or otherwise pay lip service to their selection of compliance service providers – an interesting topic for a future newsletter! 

Remember, as a TEAM Member, either placing or aspiring to place consultants or interims abroad on fixed-term assignments, you can benefit from the TEAM INTERNATIONAL HELPLINE – a free service provided by ItsInternational exclusively for you.  For a complimentary consultation, call 020 7477 2660 or email us at TEAM@itsinternational.ltd.uk. 


Tuesday 25 June 2013

Our ethos has always been a simple one

As Business Manager at Personnel Placements I support Keith and Julie Hanson, the business owners with the day to day running of the Agency as well as being a hands on recruiter. I’ve been part of the team at “PP” - as the Agency is affectionately known within the local business community - for the past 12 years so have seen many changes along the way! Starting as a permanent consultant, I have also managed the commercial temporary desk and moved into my present role 3 years ago. I’m currently training with 6 colleagues to climb the 3 Peaks in August to raise funds for the local hospital and so am climbing hills, walking coastal paths and running up the many flights of stairs we have in the office in a bid to finish the challenge in 24 hours!

Personnel Placements is a generalist Agency that was established by Keith and Julie in 1986, so we are in our 26th year! Initially supplying secretarial and administration staff we now cover all sectors and are the area’s largest independent Recruitment Agency, supplying temporary, interim and permanent staff.
Salisbury is a great place to work, full of beautiful historic buildings including our Cathedral – with the tallest spire in England and a real mix of large, blue chip companies as well as smaller, niche businesses that we recruit for.

Our success is down to having a team that is passionate about what they are doing and who work hard at building lasting relationships with our clients. We really get to know our clients, many of who started out as candidates! Salisbury is a small place and our reputation has been built on honesty and ability to adapt and be flexible when needed as well as supporting the local community as a whole. Not every business is the same and our ability to tailor our service for each, individual client has given us the edge.
Recent involvement in local Business Events, Networking Groups and social networking has helping to increase our brand awareness and also established connections with other businesses that may not need our services currently but who recommend us to others, send candidates our way and generally take an interest in what we have to say.

As the industry has changed we have also had to look at new ways to add value and be more competitive without compromising on the quality of our customer service. We provide an HR & Training Advice service to complement the recruitment side of the business and use TEAM as a way of being able to recruit at senior levels and for more specialist or technical positions. Keith also runs local HR Forums which give support to stand alone HR Professionals and we are using our new website blog to provide free, helpful advice to job seekers and businesses alike. 
Personnel Placements is one of TEAMs founder members and Keith currently chairs the TEAM Executive and Specialist Recruitment Divisions, one of the fastest growing divisions within the TEAM network. We were absolutely thrilled to be voted TEAM member of the year by our fellow members earlier this year. 

We appreciate the value of TEAM and have worked with several members to not only supply staff outside of the area but also supply clients locally. We work frequently with agencies nearby, such as Karen and the Team at Personnel Selection Andover, Bev at White Horse Employment Trowbridge and Liz at Dovetail in Bournemouth and we’ve also utilised specialist recruiters such as Focus Select – Ross and Asad have helped us on more than one occasion to find IT Professionals for local Salisbury businesses. We have also been able to use supply both temp and permanent staff to clients in London via the TEAM network. Benefits are not only financial, attending Regional TEAM meetings, sharing ideas and just using each other as “a sounding board” has been really useful.

Our ethos has always been a simple one – we work with honesty and integrity, and we have found that all TEAM members we work with do so with the same level of trust and cooperation.

It works because we talk to people and get to know the TEAM consultants we work with as well as we would our client. So I hope to be talking to even more of you very soon!

Monday 7 January 2013

Setting Your Social Media Goals for 2013


After spending a lots of time with recruiters during 2012, I’ve found that some businesses fail to realize their full online potential because their goals are simplistic, misguided, or completely unrealistic.   For example, when I initially work through my clients social media goals, I guarantee that at least 70% of them will say that their main goal would be to increase sales.

Don’t get me wrong, increasing sales is fundamental to business success and sales growth is one of the many benefits to having a successful social media strategy.  But in order to achieve that goal, I advise breaking the ultimate goal down to identify specific targets that will lead to the end result. 

One exercise that I run in my workshops is to get business owners to consider other objectives that they may not have considered before.  Here are a few examples of better foals to have when crafting your social media strategy:

1.      Increase traffic to your website
2.      Establish credibility as the expert in your field
3.      Build your audience / following.
4.      Build your email list by using opt-ins
5.      Brand awareness (great for new businesses)
6.      Increase customer loyalty
7.      Discover new opportunities
8.      Reputation Management
9.      Raise awareness of a new product or service

Setting these types of goals will ultimately lead to increased sales.  If you think of social media as a tool that builds your reputation, generates awareness and brings more visibility to your business then you have the right mindset from the very beginning.  

It is worth keeping in mind that these are not the only goals that you can set.  Maybe you want to have a goal that’s more specific to your recruitment business, like educating job seekers about an aspect of your business that is often misunderstood.  Whatever the case, I highly recommend identifying two short term goals. Finally, while not everything in social media is measureable, it certainly does help if you can select goals that are measureable.    Use tools such as Hootsuite, Google analytics, KLOUT, Crowdbooster to measure your success. 
Have you set your social media goals for 2013?  What are you working towards?

Julia Doherty
Green Umbrella  

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 01604 726758
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